 A. Introduction to System21cSystem21c is a customisable software package developed by Innovation21c Ltd for companies that operate Actinic online shops and Microsoft Office Accounting Professional (referred to as MOA in this online Manual). The major facilities that System21c provides are:
| Product Management | Order Management | | Extraction of product and stock data from MOA | Initial validation of new orders received (eg for bad payment status) | | Price conversion for websites in different currencies | Immediate allocation of stock to new orders | | Maintenance of "virtual products", which can be uploaded to Actinic | Automated email to customers stating that their order has been received and processed | | Transfer of MOA product data into five different Actinic websites | Automated email of purchase orders to suppliers who drop-ship | | Ability to maintain up to 36 "subshops" in each website | Printing of Acknowledgements and labels | | Transfer of MOA product data into Googlebase | Transfer of new sales orders and purchase orders into MOA | | | Archiving of all orders received from Actinic |
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